Frequently Asked Question - Pre Sales

What is the Shipping Charges and Delivery Time
  • Shipping charges are based on cart value or cart weight as recommended
  • COD packets are being shipped by Delhivery or preferred courier service depending on the pincode service availability. Average delivery time is 7-10 days
  • All offline / online prepaid orders are shipped within 48 hours through DTDC, TRACKON or other courier services
  • You will receive mails or confirmation on whattsapp about your dispatch details
  • You can pay through multiple payment options on partsbaba.com in the checkout page. You can pay through Credit/Debit Card, Internet Banking, Mobile Payments, Manual bank transfer, and Wallets. You can also apply a coupon that you might receive from Kashyap Digital.

  • Cash on Delivery is not Offered.

  • Kashyap Digital do understand that a customer will have some technical query before making any purchase on our website. No worries, we are there to answer your technical queries.


    What customer needs to do?
    Submit a ticket mentioning or send us on WhatsApp

    • Product code/SKU: Found on the product page.(Right Hand Side)
    • Brief description of your query.

    Once we receive your query, we will get back to you soon with the possible answers.

  • It may happen that some products sell faster than the others and may soon get out of stock. Our procurement team is always working on products to restock them timely. Some products might take from 3 days to 1 month depending upon the product category. If you still want to know about the restocking time.
    Submit a ticket mentioning or send us on WhatsApp

    • Product code/SKU: Product code/SKU: Found on the product page.(Right Hand Side)
    • Brief description of your query.

    Once we receive your query, we will get back to you soon with the possible answers.

Frequently Asked Question - General

 Kashyap Digital is an online B2C and B2B IT parts store specializing in a wide range of computer hardware, components, and accessories. We provide a convenient platform for businesses to procure IT parts with ease.

Kashyap Digital offers a comprehensive selection of IT parts, including but not limited to processors, RAM modules, hard drives, motherboards, graphics cards, power supplies, cooling solutions, networking equipment, and peripherals.

Yes We have partial COD but you have to pay 30% upfront and 70% on Cash on Delivery.

There is minimum order value of Rs. 2500/- & above to avail free shipping on kashyapdigitals.com. On some pincodes of metro cities Partsbaba offer free shipping on orders above Rs. 1000/- also to ensure a hassle free shopping experience for our customers.

Customers can avail GST benefits by providing their GSTIN (Goods and Services Tax Identification Number) during the checkout process. This allows eligible businesses to claim input tax credit on their purchases, thus maximizing cost savings.

Kindly Check our Shipping Policy

Yes, we guarantee that all products available on KashyapDigital.com or Kashyap Digital Store are sourced directly from authorized distributors and manufacturers, ensuring that they are genuine, authentic, and of the highest quality.

Yes, most products sold on kashyapDigitals.com come with standard manufacturer warranties, providing customers with peace of mind regarding product quality and after-sales support. Warranty terms may vary depending on the manufacturer and product category.

Customers can easily track the status of their orders on KashyapDigitals.com by logging into their account and accessing the order history section.

Alternatively, they can contact our customer support team for assistance with order tracking and any other inquiries.

WhatsApp: 9435229966

Frequently Asked Question - Post Sales

Submit a ticket mentioning order id & email id to our official WhatsApp no. or write us to [email protected].

You can also cancel order online logging into your account.

But once item is shipped, you cannot cancel.

Refund and Returns Policy

Warranty / Guarantee is provided by the product Company if the product is completely sealed during the time of delivery.

It may sometimes happen that the item may not work or is difficult to put into action or get spoiled while transit, so in this case visit the product page on kashyapdigitals.com and make sure that you are ordered the right part by checking model, picture and part number or get technical support.


Some products are to be carefully installed only be professional.​ If you are sure that the item is really faulty, we will be more than happy to assist you.​ ​


What customer needs to do?​
Submit a ticket mentioning it or Call Customer Support or write a mail to Support – Kashyap Digital

Upon Delivery please make a video during the time of delivery and also make a video at the time of unboxing the product.

The video must cover all the sides of the parcel before unboxing.

If you have not taken a video during unboxing the we will not entertain the “damaged/ different/wrong order received”

There is minimum order value of Rs. 2500/- & above to avail free shipping on kashyapdigitals.com. On some pincodes of metro cities Partsbaba offer free shipping on orders above Rs. 1000/- also to ensure a hassle free shopping experience for our customers.

You will receive your refund on the same account from which you made the payment.

Or you will receive a Cheque from our on the Same Name from which you have ordered.

Don’t worry, In case your money has been debited from your account and KashyapDigitals.com shows order failed/payment failed, then the bank will refund your money.

Please contact your nearest Branch(Bank).

If the bank statement shows that the money is debited and not refunded to your account within 7 days then contact us