Frequently Asked Questions (FAQ)
Welcome to the FAQ page of Kashyap Digital.
Here you can find answers to commonly asked questions related to products, payments, shipping, warranty, returns, ecommerce orders, and customer support.
What is Kashyap Digital?
Kashyap Digital is a technology retail and distribution business based in Barpeta Road, Assam. We specialize in laptops, desktop computers, printers, gaming products, CCTV solutions, networking devices, computer accessories, and ecommerce technology sales.
Where is Kashyap Digital located?
📍 GLC College Road, Near Bank of Maharashtra, Barpeta Road, Assam – 781315
Do you sell genuine products?
Yes. We focus on providing genuine and branded products sourced from trusted manufacturers and authorized distributors.
Do you offer online shopping?
Yes. Customers can browse and purchase products through our official website:
Do you ship products across India?
Yes. We ship eligible products to serviceable locations across India depending on courier availability and product category.
How long does delivery take?
Estimated delivery timelines:
Assam & Northeast India: 2–7 business days
Other regions in India: 3–10 business days
Delivery times may vary depending on logistics and product availability.
Assam & Northeast India: 2–7 business days
Other regions in India: 3–10 business days
Delivery times may vary depending on logistics and product availability.
How can I track my order?
Tracking details may be shared after shipment where available. Customers may also contact us for shipment assistance.
Can I cancel my order?
Yes, cancellation requests may be accepted before shipment processing. Once shipped, cancellation may not be possible and return policies may apply.
Which payment methods do you accept?
We accept:
UPI
Google Pay (GPay)
PhonePe
Net Banking
Cash
Razorpay
Pine Labs
Bajaj Finserv
Navi
HDB Finance
Pay Later options
UPI
Google Pay (GPay)
PhonePe
Net Banking
Cash
Razorpay
Pine Labs
Bajaj Finserv
Navi
HDB Finance
Pay Later options
Do you offer EMI or financing?
Yes. Eligible customers may access financing and EMI options through supported partners such as:
Bajaj Finserv
Pine Labs
Navi
HDB Finance
Availability depends on approval and eligibility.
Bajaj Finserv
Pine Labs
Navi
HDB Finance
Availability depends on approval and eligibility.
Do you sell laptops and gaming PCs?
Yes. We offer:
Student laptops
Business laptops
Gaming laptops
Desktop PCs
Custom gaming PC builds
Computer accessories and components
Student laptops
Business laptops
Gaming laptops
Desktop PCs
Custom gaming PC builds
Computer accessories and components
Do you provide printer solutions?
Yes. We sell:
Inkjet printers
Laser printers
Multifunction printers
Office printing solutions
Scanner devices
Inkjet printers
Laser printers
Multifunction printers
Office printing solutions
Scanner devices
Do you sell CCTV products?
Yes. We offer CCTV cameras, DVRs, surveillance systems, and security solutions for homes and businesses.
Are products covered under warranty?
Most products are covered under manufacturer warranty depending on the brand and product category.
Can I return a defective product?
Eligible return or replacement requests may be considered for:
Manufacturing defects
Wrong products
Damaged deliveries
Dead-on-arrival products
Conditions apply according to our return policy.
Manufacturing defects
Wrong products
Damaged deliveries
Dead-on-arrival products
Conditions apply according to our return policy.
What should I do if my product arrives damaged?
Customers should:
Take photos/videos immediately
Record unboxing for high-value products
Contact Kashyap Digital promptly after delivery
Take photos/videos immediately
Record unboxing for high-value products
Contact Kashyap Digital promptly after delivery
Can you help me choose the right product?
Yes. Our team assists customers in selecting products based on:
Budget
Usage requirements
Gaming needs
Office requirements
Student needs
Business usage
Budget
Usage requirements
Gaming needs
Office requirements
Student needs
Business usage
Do you provide technical guidance?
We provide basic product guidance, compatibility recommendations, and technology consultation for many products.
How can I contact Kashyap Digital?
📞 +91-94012-66666
🌐 Kashyap Digital Website
📍 GLC College Road, Near Bank of Maharashtra, Barpeta Road, Assam – 781315
🌐 Kashyap Digital Website
📍 GLC College Road, Near Bank of Maharashtra, Barpeta Road, Assam – 781315
Do you provide wholesale or distribution services?
Yes. Kashyap Digital also works in:
IT distribution
Wholesale supply
Dealer support
Retail technology supply
Businesses may contact us directly for partnership inquiries.
IT distribution
Wholesale supply
Dealer support
Retail technology supply
Businesses may contact us directly for partnership inquiries.
Do you work with offices and institutions?
Yes. We provide technology products and office IT solutions for:
Businesses
Offices
Educational institutions
Retailers
Professional setups
Businesses
Offices
Educational institutions
Retailers
Professional setups
Why Choose Kashyap Digital?
Customers choose Kashyap Digital for:
Genuine products
Competitive pricing
Technology expertise
Local customer support
Ecommerce convenience
Growing product selection
Trusted Assam-based service
Genuine products
Competitive pricing
Technology expertise
Local customer support
Ecommerce convenience
Growing product selection
Trusted Assam-based service