Welcome to Kashyap Digital.
At Kashyap Digital, we value customer privacy and are committed to protecting personal information shared through our website, ecommerce platform, communication channels, and related services.
This Privacy Policy explains how information may be collected, used, stored, and protected when customers use our website or services.
By accessing or using our website, customers agree to the terms described in this Privacy Policy.
Information We May Collect
Depending on customer interaction, we may collect information including:
Personal Information
- Name
- Phone number
- Email address
- Billing address
- Shipping address
Order & Transaction Information
- Product purchases
- Payment details
- Order history
- Transaction records
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and session information
Customer Communication
- Inquiry messages
- Customer support requests
- Feedback or reviews
- Order-related communication
How We Use Customer Information
Customer information may be used for:
- Order processing
- Product delivery
- Payment verification
- Customer support
- Shipping coordination
- Fraud prevention
- Service improvements
- Business communication
- Marketing or promotional communication where applicable
We aim to use customer information responsibly and only for legitimate operational purposes.
Ecommerce & Payment Security
Payments made through our website may be processed using trusted third-party payment providers including:
- Razorpay
- UPI providers
- Net Banking services
- EMI & financing partners
Sensitive financial information such as card details or banking credentials may be processed directly through secure payment systems operated by payment providers.
Kashyap Digital does not intentionally store sensitive banking credentials such as:
- Card PINs
- CVV numbers
- Banking passwords
- OTPs
Customers should never share OTPs or confidential banking details with unauthorized individuals.
Cookies & Tracking Technologies
Our website may use cookies and related technologies to:
- Improve website functionality
- Remember customer preferences
- Analyze website traffic
- Enhance user experience
- Support ecommerce features
Customers may control cookie preferences through browser settings, though some website features may not function properly if cookies are disabled.
Sharing of Information
Customer information may be shared where necessary with:
- Payment providers
- Courier and logistics partners
- Financing providers
- Technical service providers
- Legal or regulatory authorities where required
We do not intentionally sell customer personal information to unauthorized third parties.
Customer Data Protection
We take reasonable operational and technical measures to help protect customer information from:
- Unauthorized access
- Misuse
- Fraudulent activities
- Data loss
However, no online platform or internet transmission can guarantee complete security at all times.
Customers are encouraged to:
- Use secure passwords
- Verify official communication channels
- Protect account credentials
- Avoid sharing sensitive information publicly
Third-Party Links & Services
Our website may contain links or integrations related to:
- Payment gateways
- Social media platforms
- External websites
- Embedded services
Third-party platforms operate independently and may have separate privacy policies.
Kashyap Digital is not responsible for the privacy practices or policies of external websites or services.
Marketing & Promotional Communication
Customers may receive:
- Order updates
- Promotional offers
- Product announcements
- Service-related communication
Customers may choose to opt out of non-essential promotional communication where applicable.
Data Retention
Customer information may be retained for operational purposes including:
- Order history
- Accounting records
- Warranty support
- Legal compliance
- Fraud prevention
- Customer support
Retention duration may vary depending on operational, legal, or business requirements.
Children’s Privacy
Our website and services are not intentionally directed toward children without parental supervision.
Parents or guardians are encouraged to monitor online activity and purchasing behavior where applicable.
Customer Rights
Customers may contact us regarding:
- Information correction requests
- Privacy-related concerns
- Communication preferences
- Customer support issues
Reasonable verification may be required before processing certain requests.
Changes to Privacy Policy
Kashyap Digital reserves the right to update or modify this Privacy Policy at any time without prior notice.
Customers are encouraged to review this page periodically for updates.