At Kashyap Digital, customer trust and security are extremely important to us. This Security Policy explains the measures, practices, and precautions related to website security, payment protection, customer information handling, and ecommerce transaction safety.
By using our website and services, customers acknowledge and agree to the practices described in this policy.
Our Commitment to Security
Kashyap Digital is committed to:
- Protecting customer information
- Supporting secure payment processing
- Preventing fraudulent activities
- Maintaining safe ecommerce operations
- Improving digital security practices continuously
We strive to provide a secure and reliable shopping experience for customers across Assam and India.
Secure Payments
We support secure payment processing through trusted payment providers and supported financial platforms.
Supported payment methods may include:
- UPI
- Google Pay (GPay)
- PhonePe
- Net Banking
- Razorpay
- Pine Labs
- Bajaj Finserv
- Navi
- HDB Finance
- Credit & Debit Cards
- EMI & Financing Solutions
Payment processing may be handled by authorized third-party providers using secure transaction systems.
Payment Security Practices
To improve transaction safety:
- Sensitive payment information is processed through trusted payment gateways
- Customers should verify official payment details before transferring funds
- OTPs and banking credentials should never be shared with unauthorized individuals
- Suspicious payment activities may trigger additional verification
Customers are encouraged to use secure internet connections while making online payments.
Customer Data Protection
We take reasonable operational and technical measures to help protect customer information including:
- Order details
- Contact information
- Billing information
- Transaction records
Access to customer-related information may be limited to authorized operational requirements.
Fraud Prevention
To maintain secure ecommerce operations, Kashyap Digital may:
- Verify suspicious transactions
- Request identity or payment confirmation
- Review unusual order patterns
- Delay or cancel high-risk transactions
- Restrict fraudulent users or activities
Fraudulent activities may be reported to relevant authorities where applicable.
Account & Customer Responsibilities
Customers are responsible for:
- Protecting their account credentials
- Keeping passwords confidential
- Verifying official communication channels
- Reporting suspicious activity promptly
- Reviewing payment details carefully before transactions
Customers should avoid:
- Sharing OTPs
- Sharing card details publicly
- Sending payments to unverified accounts
- Using insecure public networks for sensitive transactions
Website Security
We work to maintain secure website operations through reasonable technical and operational practices.
However, no internet-based system can guarantee complete security at all times.
Customers acknowledge that:
- Internet communication carries inherent security risks
- Temporary technical interruptions may occur
- Third-party platforms may influence certain security aspects
Third-Party Services
Our website may integrate with trusted third-party services including:
- Payment gateways
- Financing providers
- Courier systems
- Ecommerce tools
- Communication platforms
Third-party services operate under their own privacy and security practices.
Kashyap Digital is not responsible for the independent policies or operations of external providers.
Suspicious Communication Warning
Customers should remain cautious of:
- Fake payment requests
- Fraudulent phone calls
- Fake social media accounts
- Phishing messages
- Unauthorized refund scams
Always verify communication through official Kashyap Digital contact details before making payments or sharing information.
Reporting Security Concerns
Customers who notice suspicious activity, payment issues, or potential security concerns are encouraged to contact us immediately.
Examples include:
- Unauthorized payment requests
- Suspicious order activity
- Fake websites impersonating Kashyap Digital
- Fraud attempts
- Account-related concerns
Data Retention & Operational Records
Certain transaction and operational information may be retained for:
- Order processing
- Customer support
- Legal compliance
- Accounting purposes
- Fraud prevention
Retention duration may vary depending on operational or legal requirements.
Limitation of Liability
While we work to maintain secure systems and processes, Kashyap Digital cannot guarantee absolute protection against:
- Cyber attacks
- Internet failures
- Unauthorized third-party access
- Technical disruptions
- External platform vulnerabilities
Customers are encouraged to follow safe online practices while using ecommerce services.
Security Updates
Kashyap Digital may update this Security Policy periodically to reflect:
- Operational improvements
- Technology changes
- Security enhancements
- Legal or compliance requirements
Customers are encouraged to review this page regularly.