This Shipping Policy outlines the delivery, shipping, and order fulfillment process for purchases made through Kashyap Digital.
By placing an order on our website, customers agree to the terms described in this policy.
Order Processing
Processing Time
Orders are generally processed within 1–3 business days after:
- Successful payment confirmation
- Order verification
- Product availability confirmation
Orders placed on Sundays or public holidays may be processed on the next working day.
Shipping Coverage
Kashyap Digital currently ships products across eligible locations in India.
Delivery availability depends on:
- Courier service coverage
- Product category
- Delivery location
- Regional logistics availability
Certain remote or restricted locations may require additional delivery time or may not be serviceable.
Estimated Delivery Time
Estimated delivery timelines may vary depending on:
- Customer location
- Courier partner operations
- Weather conditions
- Regional logistics conditions
- Product availability
Approximate Delivery Timelines
- Assam & Northeast India: 2–7 business days
- Metro Cities: 3–7 business days
- Other Locations in India: 4–10 business days
These timelines are estimates only and are not guaranteed delivery commitments.
Shipping Charges
Shipping charges are Free, if applicable, are calculated based on:
- Product weight
- Package dimensions
- Delivery location
- Courier charges
- Promotional offers
Any applicable shipping charges will be displayed during checkout before payment confirmation.
Order Tracking
Once an order is shipped:
- Customers may receive shipment or tracking information where available
- Tracking updates depend on courier partner systems
Customers may contact us for shipment assistance if required.
Delivery Partners
We may use trusted courier and logistics partners for order fulfillment and shipping.
Courier selection may vary depending on:
- Delivery location
- Product type
- Service availability
Packaging
Products are packed carefully to help reduce the risk of shipping damage during transit.
Packaging methods may vary depending on:
- Product category
- Fragility
- Manufacturer packaging standards
Damaged or Tampered Packages
Customers are advised to inspect packages carefully at the time of delivery.
If a package appears:
- Damaged
- Opened
- Tampered
- Broken
Customers should:
- Record clear photos/videos before opening
- Inform the delivery personnel if possible
- Contact Kashyap Digital immediately after delivery
Failure to report shipping damage promptly may affect claim eligibility.
Transit Damage: Kashyap Digital is in no way responsible for any damage to the order while in transit to the buyer.
Incorrect Address & Delivery Failure
Customers are responsible for providing accurate:
- Name
- Address
- Contact number
- Delivery details
Additional shipping charges may apply in cases of:
- Incorrect addresses
- Re-delivery attempts
- Returned shipments
- Customer unavailability
Delayed Deliveries
While we aim to ship orders promptly, delays may occur due to:
- Courier disruptions
- Weather conditions
- Public holidays
- Regional restrictions
- High order volume
- Manufacturer supply delays
Kashyap Digital is not liable for delays caused by third-party logistics providers or circumstances beyond reasonable control.
Non-Deliverable Locations
Some products may not be deliverable to certain locations due to:
- Logistics restrictions
- Product size or category
- Courier limitations
- Regional regulations
In such cases, customers will be informed whenever possible.
High-Value Orders
Certain high-value products or orders may require:
- Additional verification
- OTP confirmation
- Identity verification
- Signature upon delivery
This helps improve transaction security and fraud prevention.
Shipping Restrictions
We reserve the right to:
- Refuse shipment of certain products to restricted locations
- Cancel orders due to logistics limitations
- Modify shipping methods when required
Customers will be notified in applicable situations.
Contact for Shipping Support
For shipping-related assistance, customers may contact us directly.
📍 GLC College Road, Near Bank of Maharashtra, Barpeta Road, Assam – 781315
📞 +91-94012-66666
🌐 Kashyap Digital Official Website
Our Commitment
Kashyap Digital is committed to:
- Safe packaging
- Reliable order processing
- Transparent communication
- Customer-focused delivery support
- Continuous improvement of shipping experience
We strive to provide a smooth and trustworthy ecommerce experience for customers across India.